Terms of Use

Effective October 11, 2026 · Version 2026-10-11.2

These terms describe how you may use Kruzzers.com (“Kruzzers,” “we,” or “our”). By accepting them when creating an account, you agree to these terms. Our Privacy Policy explains how information is handled.

1. Who may use Kruzzers

You must be at least 18 and have authority to act for any business you represent. Provide accurate account and business details, keep them current, and protect your password and recovery code. Do not share another person’s account, impersonate a business, or misrepresent operating authority, equipment, insurance, or experience.

2. What the platform provides

Kruzzers provides tools to post vehicle shipments, submit and compare quotes, choose a carrier, record shipment status and photos, and leave reviews. Shippers choose their own carriers. Transport participants agree directly on scope, rates, payment, timing, insurance, and claims procedures. Kruzzers does not operate the transport vehicle, take custody of shipped vehicles, collect transport payments, or provide insurance through the current service.

The network is new. We do not promise a minimum number of loads, quotes, or carriers, or guarantee acceptance, payment, pickup, or delivery. Shipment status is entered by users; it is not live GPS tracking.

3. Carrier checks and shipment responsibilities

Profiles and credential numbers are self-reported. Kruzzers does not provide automated insurance monitoring or certify that a carrier is qualified. Any manual authority, insurance or credit review is a dated record of the stated source and result, not a guarantee of current coverage, authority or payment. A profile, review, or completed-shipment count is not proof of coverage or authority. Shippers must independently confirm the carrier’s identity, applicable operating authority, insurance and cargo coverage, and suitability before assignment.

Carriers are responsible for maintaining the authority, insurance, qualified personnel, equipment, and permissions required for their operations. Participants must agree on transport terms and any required shipping documentation. A platform assignment does not replace those agreements or documents.

4. Launch access and payments

Platform access is free during launch, with no credit card required. The carrier’s transport charge is separate and is arranged directly between participants. Kruzzers does not currently process transport payments or provide escrow. Any future paid plan will disclose its price and terms and require your explicit agreement before billing. Creating a free account does not authorize later automatic charges.

5. Appropriate use and customer information

Post only genuine shipments and quotes you are authorized to make. Do not post unlawful, fraudulent, misleading, discriminatory, threatening, or abusive content; spam users; attempt unauthorized access; or extract private information. Do not put customer addresses, private phone numbers, passwords, recovery codes, financial credentials, or identity documents in public descriptions.

You must have permission to share customer contact details and vehicle photos. Use information obtained through a shipment only to carry out that shipment or handle a related legitimate issue. Do not use it for unrelated marketing or disclose it to others without permission or another lawful basis.

6. Photos, reviews, and moderation

You retain your rights in content you submit. You allow Kruzzers to store, display, and process that content as needed to operate the service, including making profile and review information public as described in the Privacy Policy. Submit content you have the right to use.

Reviews must relate to a completed shipment and reflect the reviewer’s experience. Negative feedback is allowed. We may restrict accounts or hide content for documented reasons such as fraud, harassment, privacy violations, manipulation, or other violations of these terms. Moderation is not a ruling about legal liability or whether a transport claim is valid.

Electronic shipment documents

Participants may prepare rate confirmations and pickup/delivery condition reports, review them and consent to signing electronically by typing their names. The customer representative signs on the carrier’s device; their identity is self-declared and is not independently authenticated by Kruzzers. Do not sign for another person without authority. Signed reports are locked; later corrections appear as separately attributed amendments. Download important records and request a paper copy from your shipment partner if needed. These records document participant statements and do not replace every document or procedure required for a particular shipment. Signing does not waive damage claims. Photo times are upload times, not independently verified capture times.

7. Complaints and transport disputes

Contact your shipment partner promptly about delays, payment, vehicle condition, or damage, and preserve relevant photos and records. Use the support form to report misuse of Kruzzers. We can review platform records and take account or content actions, but do not promise to resolve transport disputes, pay claims, recover funds, or act as an insurer. Applicable claim deadlines and rights are not extended by sending a support request.

8. Account access and availability

Keep a private copy of your recovery code. Email verification, email-based password resets, and automated email shipment notifications are not currently available. Check your workspace for updates. We may interrupt service for maintenance or restrict accounts to address misuse and security issues. Keep independent copies of records important to your business. Request account closure through support; some records may be retained as explained in the Privacy Policy.

9. Limits and your rights

To the extent permitted by applicable law, the platform is provided as available without a promise of uninterrupted or error-free service or a particular business result. We do not guarantee statements or performance of other users. These terms do not exclude any responsibility, remedy, or right that cannot lawfully be excluded.

10. Changes and contact

We will update the effective date when these terms change and provide notice of material changes through the website or account flow. Changes that require new consent will be presented for acceptance. Contact Kruzzers through support or info@kruzzers.com.